Privacy Policy

Please read the following terms and conditions regarding your access to Cititran.com. By accessing this Website, you are hereby bound to the terms contained herein. Such terms contained in this disclaimer are subject to change, so please check these terms and conditions to see if any changes have been made. If you access this Website after changes have been made, it shall constitute an acceptance of the terms and conditions as changed. If you do not agree to the terms and conditions as expressed herein, then do not access this Website.

At Cititran.com, we are committed to maintaining the privacy of your personal information. We take great pride in ensuring that we safeguard your personal information from unauthorized access. We encourage you to review the following privacy policy to better understand how we protect your information and how we use it to service you. As we continue to develop our Website and take advantage of technologies to improve the services we offer, this policy will likely change. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy, as well as our terms of use.


Why does Cititran.com obtain personal information?

Cititran.com obtains personal information from you in order to provide you with the highest possible quality service. The information may be used to process orders or to respond to inquiries. To develop, offer, pay and deliver products and services; For marketing and promotional purposes about our products, services or events that may be of your interest; We may send you an e-mail offer only after we can assure that you are willing to receive e-mail offers (you have the opportunity to opt out of receiving future e-mail offers); or to fulfill any legal requirements. Cititran.com may collect the following personal information from you:

  1. Personal information provided by you through applications and forms. This includes information such as your name, address, e-mail address, phone number.

  2. Personal information from processing your payments, including on-line payments made to Cititran.com. Such information includes credit card number with expiration date (we retain a record of your purchases and payments).

  3. We may also collect information about your site usage for analysis purposes and to enhance our Website.


When does Cititran.com disclose public information about you to other sources?


At Cititran.com, we are committed to ensuring the safety of your personal information. Thus, Cititran.com may share nonpublic personal information about you to affiliated third parties, unaffiliated service providers, or government agencies only when the disclosure of such information is required to provide better service to you or must be provided in accordance with applicable law.

We may share your nonpublic personal information under the circumstances described above to the following entities:

  1. Affiliates, including affiliated service providers (for example, our other offices).

  2. Unaffiliated service providers (for example, translation agencies, independent translators or any outside company that performs services for Cititran.com). In these cases, we take appropriate steps to ensure your information will be used solely to provide the services requested by us and not for any other purpose. Confidentiality and Non-Disclosure agreements are a requirement for all unaffiliated service providers.

  3. Government agencies and law enforcement officials (for example, for tax reporting or under court order). This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection and other types of criminal investigation.

Cititran.com does not disclose any nonpublic information about you, except as permitted by law. If you should ever decide to stop using our services, we will continue to strictly adhere to the privacy policies and practices described herein. Additionally, Cititran.com may share your information when it is necessary to comply with law or to protect our interests or property.


How does Cititran.com protect and keep my personal information secure?


Cititran.com stores personal information about clients on password protected computers as well as in locked filing cabinets. Physical access to our offices where such information is stored is limited to authorized persons. Authorized personnel escort visitors to such areas at all times. Only employees of Cititran.com shall have access to your personal information and only for the limited purpose of ensuring quality service is provided to you.

Cititran.com is committed to doing its best to maintain the security of information collected on its Website. To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, appropriate electronic and managerial procedures have been implemented to safeguard and secure the information we collect. When using a browser, encryption is enabled to protect your personal information, submitted through our online submission forms. To protect the security of your information (sensitive data and transactions) during transmission we use Secure Sockets Layer (SSL) software, which encrypts the information you input.

Cititran.com operates secure data networks protected by industry standard firewall, antivirus, antispam & antispyware software and password protection. We have security measures in place to attempt to protect against the loss, misuse or alteration of your user data. Authentic Sites offer secure communications by encrypting all data to and from the site.


How can you contact us about this policy?
If you have any questions or comments about this policy, you may contact us by:

E-mail: webmaster@cititran.com

Mail:  Cititran.com
          4000 Towerside Ter #909
          Miami, FL 33138